Terms of service

Terms of Service

Effective Date: 12-02-2026
Website: www.fruitflix-uae.com
Business Name: FruitFlix
Contact Email: fruitflixuaeinfo@gmail.com

1. Introduction

Welcome to FruitFlix. These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

2. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account information.

  • You agree to accept responsibility for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

  • All prices are listed in AED (unless otherwise stated).

  • Prices are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Payment must be made through approved payment methods available at checkout.

  • In case of Cash on Delivery (COD), you agree to make full payment at the time of delivery.

  • We are not responsible for delays caused by payment authorization failures.

4. Product Descriptions

  • We strive to ensure that product descriptions, images, and specifications are accurate.

  • However, we do not guarantee that product descriptions or other content on the website are error-free, complete, or current.

  • Minor variations in color, packaging, or specifications may occur.

  • If a product is not as described, your sole remedy is to request a return in accordance with our Returns and Refunds policy.

5. Order Acceptance

  • All orders placed are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for reasons including:

    • Product unavailability

    • Pricing errors

    • Suspected fraudulent activity

    • Incomplete or inaccurate information

  • If your order is canceled after payment has been made, a refund will be processed accordingly.

6. Shipping and Delivery

  • We deliver across the United Arab Emirates.

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Delivery timeframes are calculated in [BUSINESS DAYS] and exclude weekends and public holidays.

  • We are not responsible for delays caused by courier services, customs, or events beyond our control.

  • Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

  • Returns and refunds are subject to our official Return & Refund Policy.

  • Products must be returned unused and in original packaging unless defective.

  • Refunds will be processed using the original payment method where applicable.

  • We reserve the right to refuse returns that do not meet our policy conditions.

For return requests, please contact:
(+971554879005)

(fruitflixuaeinfo@gmail.com)

8. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To violate any applicable UAE laws or regulations

  • To infringe upon intellectual property rights

  • To distribute malicious software or harmful code

  • To engage in fraudulent or misleading activities

  • To attempt unauthorized access to our systems

Violation of these terms may result in termination of access and possible legal action.

9. Limitation of Liability

To the fullest extent permitted by law:

  • FruitFlix shall not be liable for indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

  • Our total liability shall not exceed the amount paid by you for the product in question.

  • We are not responsible for losses resulting from delivery delays, third-party services, or misuse of products.

Nothing in these Terms excludes liability where such exclusion is not permitted under UAE law.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of FruitFlix and may not be reproduced or used without permission.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this website.

Continued use of our website constitutes acceptance of any revised Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

FruitFlix
Email: fruitflixuaeinfo@gmail.com
Phone: +971554879005